Event
Stars/Keys
Maximum price/night EUR
Persons Adults (12+): Children (2-12):
Rooms
Check-in date
Check-out date
No availability check

Terms and Conditions

The portal RunCzechhotels.com is managed by the company Active Times s.r.o When booking with Active Times the client shall accept without any exception the following conditions.

General Booking Conditions

Any bookings can be done online and all the services published are immediately bookable. You can choose two types of payments : by credit card trough the PayPal system with immediate confirmation; by bank transfer and your services will be confirmed after the payment is done.

Conditions of payment

Payment in full is required at the time of booking. Payment will be made through the related website. When you are paying you are transferred to the PayPal system in case you decide to pay by credit card. You will receive automatically the voucher as confirmation of the services you booked. All prices are stated in Euro and the payment will always be executed in Euro.

Changes of reservation

All changes of reservation have to be sent to: Please report your name, the date of your stay and the services you booked All changes will be subjected to a service fee of 25 euro

Note: Active Times reserves the right to cancel all or part of a booking if the conditions of payment are not kept.

Cancellation Conditions

FIT (<-10 persons) More than 3 days prior to arrival 20 Euros administration fee will be charged. 3 - 0 days prior to arrival 100% of the 1st night ‘No show’ 100% of the total price All cancellations MUST be sent in writing to .
Cancellations are not valid without a confirmation from Active Times. Your cancellation will be confirmed by email.

Complaints and Refunds

Any complaints regarding the service provided by Active Times have to be made during the clients visit or at least 14 days following their departure.

Laws

Negotiation is considered a normal method of solving problems regarding contractual agreements. If these negotiations do not yield any positive results for either party concerned, the matter will be forwarded to the appropriate legal body, whose decision will be final.

© 2013 Active Times s.r.o